Frequently Asked Questions

Up to $50 in checks may be cashed each week.

Log in to the Student Information System for more information.

There are several reasons why a hold might be on your account. For example, you may be experiencing one or more of the following issues:

• An outstanding student account balance
• Incomplete health information
• Too many missed chapel sessions
• Etc.

For more information, contact the department that has placed the hold on your account.

This varies for each department. Contact the department that has placed the hold on your account for specific instructions.

Visit the MySEU campus card page for more information. Commuter and resident meal plan forms are available for download on the right side of the page.

The last day to change a meal plan for the fall 2014 semester is August 27, 2014. Changes and cancellations cannot be made after that date.

• Fall Semester:
  • Payment is due August 1.
  • If using the payment plan option, the first payment is due July 1.
• Spring Semester:
  • Payment is due December 15.
  • If using the payment plan option, the first payment is due December 1.
• Summer Semester:
  • Summer classes must be paid in full by the first day of classes.

A student’s classes may be dropped if payment deadlines are not met.

You can check your account online, or you can call a student accounts counselor in the Office of Student Financial Services.

1. Go the the Southeastern website: SEU.edu.
2. Click “Login.”
3. Enter your login credentials (username and password), and click “Login” again.
4. Click “Student Information” (our JICS portal).
5. Click the “Student Finances” tab.
6. Click “My Account Info” on the left side.
7. Click “My Account Balances.”

You can pay your balance online using a credit/debit card. You can also pay in person at the cashier’s desk in the business office. The following methods of payment are accepted by they cashier:

• Cash
• Check
• Credit card
• Debit card

Click here to make a payment on your student account or to pay your enrollment confirmation deposit. In order to log in as a student, you will need to enter your student ID number and last name.

Yes, there is a 1% discount on tuition as well as room and board for on-campus students who pay their accounts in full by the semester deadline. Financial aid, payment plans and Stafford loans are not eligible for the discount.

Yes, SEU offers a payment plan through Tuition Management System (TMS). This plan offers an interest-free monthly payment option. Call 888.713.7238 or go to www.afford.com, or for more payment plan and financial aid information visit seu.edu/paymentplans.

The 12-month interest-free monthly payment plan begins May 1 and continues through April 1. The 10-month interest-free monthly payment plan begins July 1 and continues through April 1. The 5-month interest-free monthly payment plan begins July 1 and continues through December 1.

There is a $65 enrollment fee per academic year, or $47 per semester.

TMS payments must be made directly to TMS.

FERPA is the Family Educational Rights and Privacy Act of 1974, also known as the Buckley Amendment. Its purpose is to protect the privacy of student educational records and provide students with rights to their educational records.

You may contact the Office of Student Financial Services. You may also consider applying for private loans. Suggestions include Sallie Mae at www.salliemae.com or 888.272.5543 and Wells Fargo at www.wellsfargo.com/special or 800.658.3567. If you are not able to obtain financial aid to cover your balance, it is important that you contact the Office of Student Financial Services to arrange a payment plan. Your account balance must be paid before enrolling in another semester. You may email student financial services, or you may also call their office at 863.667.5018.

Yes, payment may be made by using cash, check, credit card (MasterCard, Visa, American Express or Discover), approved financial aid, approved scholarships or a combination of these.

Yes.

You pay fines in the business office at the cashier’s desk or online. Make sure you bring a copy of the ticket or violation notice.

No, this needs to be done separately with cash or online with a credit card because student aid may only be used for school-related expenses; fines are not considered school-related expenses.

Payment will show up immediately on the account unless it is processed through TMS. In that case, it shows up approximately seven days after it is paid to TMS.

Yes, but you must transfer the money to your Fire Card. Online payments will show on your account the next business day.

You must either visit the Office of Student Financial Services to complete a written transfer request or email your request to finaid@seu.edu to request money to be moved from your student account to your Fire Card account. Please be sure to include your student ID number in the body of your email request. It may take up to one business day for your funds to transfer to your Fire Card.

You can pay for books by using cash, check or credit card (MasterCard, Visa, American Express, or Discover), or if there is credit on your student account or approved financial aid that exceeds the cost of tuition and room and board, then you may transfer funds to your Fire Card and use them in the campus bookstore.

No, however, if there is a credit on your student account or approved financial aid that exceeds the cost of tuition and room and board, then you may transfer funds from your student account to your Fire Card and use the card in the campus bookstore.

Yes.

Refunds will be automatically processed when you graduate or officially withdraw from the university. Otherwise, refund requests must be made within 30 days after unofficially withdrawing. No refunds will be given while a student is currently enrolled.

The obligation is prorated over nine weeks. Contact the retention coordinator to receive assistance.

Waiver forms are located at the Office of Student Financial Services.

Waiver forms need to be submitted every semester before the drop/add deadline.

An account balance can be paid to the cashier in the business office, or your can pay online by clicking here. In order to log in as a student and pay online, you will need to enter your student ID number and last name.

Payroll checks may be picked up from the cashier in the business office. Paychecks are held for three days, after which they are mailed via the U.S. Postal Service.

All paychecks may be picked up from the cashier in the business office.

This form is mailed by January 31 each year.